Rockabye Baby Rentals is fully insured. However, some consumers may not understand how insurance works with rental services. In the rental industry insurance covers liability for our equipment, our vehicles and our staff on both our property and on other properties while the equipment is in our possession. Responsibility transfers to the renter at the moment possession is taken by a renter or their agent.

What is an agent?

An agent would be the person or entity the renter arranges to accept delivery. Thus, an agent my be a family member, your housekeeper, a nanny, a hotel concierge or front desk, a building doorman, an airbnb host, etc. Any person other than yourself that you wish to have items left with.

Why Does Responsibility Transfer?

Once our staff departs a location, we do not have oversight of the items. We do not know how the equipment is being used. We have no idea if cribs are moved and set up again properly. We have no idea if an adult is using a stroller as a temporary seat, or if harness straps are being used. Insurance companies do not offer coverage for items once possession is transferred. Thus, it is the responsibility of the renter to use equipment properly and care for it during the rental.

My Building Requires an Insurance Certificate

Rockabye offers a standard and current Certificate of Insurance at no charge to renters with confirmed orders to provide to their Condo building as may be required. However, if your building or facility requires a Certificate of Insurance with a Named Certificate Holder – you must allow 5-buisiness days advance notice and there is a fee of $40 which is the cost we are charged by our insurance broker. In instances that an additional insured entity is required, 5-days advance notice is required, and a fee of $75 will apply. Renter is responsible for providing exact information for Certificate Holder and/or Additional Insured information.

Hold Harmless

Rockabye Baby Rentals is not responsible for accidents or injuries caused directly or indirectly in the use of the rented items. Responsible adult supervision is required at all times when using any rented item. By confirming and renting items from Rockabye Baby Rentals, the renter hereby agrees for myself, all of my family and all heirs to hold harmless, waive, release and discharge Rockabye Baby Rentals, their rental agents, servants, employees, agents, officers, directors, or representatives for any and all liability for any property damage, loss, personal injury, loss of life and/or other casualty which may occur during the course of this rental agreement and the use of the items. It is further understood and agreed that this waiver, release and assumption of risk is to be binding on my heirs, next of kin, executors, administrators, and assigns in the event of any death or injury.